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我是用支付宝付款的，付款完成以后还没等页面转回steam我就把它关了
结果上去steam看游戏还在购物车里
然后在浏览器的历史纪录里找到了购物完成的页面，点开进了steam客户端，但是依然没收到游戏
就想是不是有延迟，但是现在过了几个小时了，依然是支付宝显示交易成功，但是steam显示我的游戏还在购物车里
请问我该怎么做？
英文客服说我付款未成功，钱会退回来……
It appears due to an error in the purchasing process, the transaction failed.
You have not been charged, however your bank may have put a temporary hold on the funds. The held funds for this purchase attempt should drop off your statement and be returned to your account within 5-10 business days.
第一次买就遇上这种问题，真杯具= =
请问楼下遇到这种问题的解决都是会退款回来么
社区昵称：ahyee
你该问客服
社区昵称：Doom
没跳转就关网页就会悲剧。
记下支付宝单号并且截图找客服。
社区昵称：trotter
你应该等跳转的，支付的页面会消失，然后原来的购物车页面 会出现“处理中”三个字，接着你就会收到游戏了& & 不过跳转的页面提前关闭的话貌似可以把支付宝什么的截图、以及一切能够证明你买过游戏的证据给客服
Tynox 发表于
没跳转就关网页就会悲剧。
记下支付宝单号并且截图找客服。
请问有中文客服么？我转了一圈没找到
社区昵称：白喵
骚年太急了，应该等跳转就是秒到
社区昵称：K.5.
本帖最后由 loses@ 于
21:49 编辑
这个简单，去支付宝那里把网页再打开（不是重新购买），然后点击转到商品还是什么的，就可以了。
我第一次也是这样直接关掉，STEAM一直显示处理中，直接退出支付了，回到商店页面。
后来去支付宝那里就可以了，然后游戏自动加入游戏库自动下载。
试试这个：steam://checkout_return/paypal_success/XXXXXXXXXXXXXXX（19位单号）
社区昵称：crleo7
带着截图找客服吧骚年，可以说中文，他们能看懂
社区昵称：fr0m
带着截图找客服，上次也碰到了，是因为手机支付出了问题。周日晚上提交的，周一早上就搞定了~
感谢各位回复，正在与客服联系中
第一次我似乎没说明白，他让我把steam删除了再试，现在重新解决中
7L的方法我试了，没有反应
SteamCN 蒸汽动力 & Chinese Steam User Fan Site.
来浏览本站
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