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(NASDAQ: MCRS), headquartered in Columbia, Maryland, is the world's
developer of enterprise applications serving the hospitality and
retail industries.& MICROS serves table service and quick service
restaurants, hotels, the leisure and entertainment industry, and
retail stores, with complete information management solutions including
software, hardware, enterprise systems integration, consulting and
support.& MICROS distributes its products through subsidiaries,
independent
dealers/distributors, and company-owned sales and service offices
around the
world. This global network consists of over 4,900 employees, more than
wholly or majority-owned subsidiaries and branch offices in major
markets, and
90 distributors in 50 countries.
is the global leader in the restaurant industry with more than 330,000
installations worldwide.& MICROS is the only full systems
provider for all market segments with a global distribution and service
in place for major chains, regional chains, local independents, table
and the quick service market.&& MICROS provides restaurant
information systems comprising hardware and software for point-of-sale
and operational applications, as well as a suite of back office
applications
that include inventory, labor and financial management, and other
hosted enterprise applications.& For large enterprises MICROS
provides a
scalable solution to manage the very large and very complex operational
requirements associated with hotels, casinos, airports, theme parks,
and cruise lines.& MICROS’s restaurant client base includes HMS
Host, Ruby
Tuesday's, Burger King, Auntie Anne’s, Whitbread, the Wynn Casino and
Hilton Hotels, and& M & T Bank Stadium, to name a few.
its global markets subsidiary, MICROS-Fidelio International, MICROS
to strengthen its worldwide position as the premier provider of
enterprise-wide
integrated information technologies for the hotel industry.&
MICROS-Fidelio has become "the standard" in the industry with over
26,000 installations worldwide.& Its enterprise solutions include
multi-property, fully integrated hotel systems encompassing property
management
systems, sales and catering systems, central reservation systems,
information systems, revenue management systems, an Internet/global
distribution system-based hotel reservation service called
myfidelio.net, and
installation and support services associated with the various software
products.& Through its global distribution and service network,
MICROS-Fidelio serves all segments of the market including luxury,
mid-price, economy, budget, full service, specialized service, and
service hotels. MICROS’s hotel client base includes InterContinental
Group, Shangri-La Hotels, Best Western, Four Seasons, Fairmont Hotels,
Meridien Hotels, MGM Mirage, and Travelodge to name a few.
out more about how MICROS
can help you grow
touch with us for more information or to schedule a
demo and consultation appointment.
866.287.4736 &&&&&&&&&&&&
&&&&& &&&&
www.micros.com
OES Enterprise
Software: Property Management Solutions, Tools, and Modules
Enterprise Solution (OES)
OPERA Enterprise Solution is a fully integrated suite of products that
easily combined for deployment at any size organization — from the
single-property hotel to global, multi-branded hotel chain
environments. Hotels
and chains can choose just the products an OPERA
modular and scalable. OPERA modules include property management, sales
catering, quality management, gaming and comp accounting, and mixed use
condo/hotel room management. In addition, the OPERA Enterprise Solution
central management products including the OPERA Reservation System for
guestroom and
the OPERA Customer Information
customer relationship management package specifically designed for the
and Sales Force Administration, which provides
centralized lead management and sales support for regional and national
oOPERA Business Intelligence
oOPERA Reservation System
oOPERA Customer Information System
oOPERA Web Suite
oOPERA GDS Interface
oOPERA Sales Force Automation (SFA)
oOPERA Revenue Management
oOPERA Comp Accounting & Gaming
omyFidelio.net
oOPERA Property Management System
oOPERA Xpress
oOPERA Lite
oOperetta Hotel Software Solution
oOPERA Sales & Catering
oOPERA Vacation Ownership System (OVOS)
oOPERA Kiosk
Deployment
oeLearning
Interactive
marketing success depends upon the ability to act a few steps ahead.
Anticipate
target sites. Appear in all the right places. Know how to engage
attention- in an environment where navigational decisions are made in
of an eye.
designing an interactive marketing program, one size does not fit all.
knows how consumers use the Internet and we have the tools to convert
Hotel Internet marketing begins with a solid foundation of knowledge-
of the complex network of the Web, but a thorough understanding of the
hospitality industry. Join more than 800 hotels, resorts, restaurants,
worldwide, who depend upon MICROS for results-driven hotel Internet
management- from small, independent boutique properties to large
international
brands, located in more than 20 different countries around the world.
internet marketing solutions deliver unrivaled revenue to its
hospitality
clients. These robust eCommerce tools seamlessly interface with
MICROS’s OPERA
Enterprise Solution, providing your business with a comprehensive
oMyStayManager is a
user-friendly
mobile smart phone application that allows guests to create
reservations and
self-manage the details of their stay through their handheld device,
booking at participating hotels.& Each hotel or hotel chain that
subscribes to this service has its own branded and custom-designed MyStayManager
application, unique to the individual business.& MyStayManager’s
ubiquitous real-time
access to the OPERA database empowers the guest to an extent never
possible.& Guests can conveniently interact with OPERA using their
phone or other mobile device to manage the details of current and
future stays
in real time, wherever they may be.& MyStayManager simplifies business or
leisure travel for the guest and the hotel staff.
first eCommerce
product and services platform to leverage OPERA-based hotel and
customer data
to strategically attract, persuade, and convert online travel
consumers. &It presents a seamless
experience for
customers to search for reservations, browse, and book in one place. &At its core, webHotel features a user-friendly
website design and management solution that serves customized “smart
content” to
users based on their web origin, previous web history, and preferences.
&webHotel addresses every phase of the
funnel, from initial travel research through booking and even post-stay
emails. &The end-result is a truly
integrated
presence that drives revenue and makes hotels more competitive in the
owebProposal
a unique web-enabled tool for
creating, distributing, and managing professionally designed,
customized Sales
and Catering proposals.& Hotel sales
managers can select the proposal template they wish to use and
webProposal
automatically assembles a new proposal by pulling up-to-the minute
client and
contact information, sleeping room requirements, meeting facilities
catering specs, and other business block details directly from the
database.& Proposals are sent to clients
via email as a URL link to an HTML format presentation and/or as a PDF
o&&&&& OPERA2Go
provides a
means to wirelessly connect hotel employees to the OPERA
platform.& As business changes and our industry becomes
more focused on mobility, we too need to respond with the tools to
handle the
changing landscape. This agent-facing user interface designed to work
mobile devices, extends the features found in the OPERA Enterprise
without the need for front-desk terminals.&
OPERA2Go functionality includes guest look-up, check-in and check out,
room assignment, special requests, comments/notes, profile management,
availability, and reservations management.&
With these capabilities, OPERA2Go has the ability to redefine how our
hotel partners do business through greater Guest Service flexibility.
myfidelio.net
- The Power of Hotel Distribution&
myfidelio.net is an enterprise solution
for the hospitality industry providing central reservation management
and connections to worldwide distribution channels. This advanced
e-commerce
solution connects individual hotels and hotel chains with the travel
end consumers allowing them to conduct travel related e-commerce.
The myfidelio.net application is linked via a
switch company to
all four major GDS. Through this dedicated interface, hotels are
distributed to
more than 500,000 travel agency terminals worldwide.
By using the internet booking facilities&of
myfidelio.net,
hotels make their own website a real sales portal. In addition,
myfidelio.net
offers advanced distribution via online travel agencies and portals,
also known
as&ADS (Alternative Distribution Systems).
A key feature of the myfidelio.net application
is its ability to
create a single image inventory environment for each property that can
easily presented to all relevant sales channels. All MICROS-Fidelio
solutions can be integrated with the myfidelio.net application,
specially all
MICROS-Fidelio PMS (Property Management Systems) and ORS (Opera
Reservation
Integrated Restaurant Management
Simphony™: MICROS’s
First Hospitality Solution using a Services Oriented Architecture (SOA)
Software as a Service (Saas)
Simphony™,
MICROS’s first Software as a Service offering, is an enterprise,
service-oriented architecture (SOA), point-of-sale (POS), hospitality
SOA allows organizations to deploy the hosted POS system using a design
provides flexibility, resiliency, and streamlined integration of
applications.
Simphony™ is designed for SaaS deployment into diverse environments to
the complex, mission-critical functions demanded by the most innovative
customers. SaaS alleviates the burden of software maintenance, ongoing
operation, and support.
Simphony™
allows the client to be fully resilient and capable of performing
critical operations in the event of an upstream failure. SOA allows for
integration of business functions such as property management systems,
paperless kitchen display systems, credit card interfaces, and
reporting at the
individual property or revenue center to ensure continuous system
operation.
Additionally, SOA allows for the elimination of costly local servers by
allowing only the necessary SaaS services to be run at the property
Simphony™ may be implemented at a single property, the true value can
in its ability to scale to a business with thousands of workstations
over many properties. This Software as a Service solution can be hosted
one of MICROS’s four worldwide datacenters, or it can be self-hosted by
customer. The Enterprise Management Console allows for the management
entire system from within a single application. Users are able to
create and
define the parameters of the enterprise, properties, and revenue
centers from
any PC that has access to the central server, thus allowing local users
changes to their configuration if necessary.
hosted POS Simphony™ Enterprise Suite includes:
Enhanced Retail Functionality
E-business Solutions
Tiered Pricing
Paperless Kitchen Solutions
Hand Held Support
Enterprise Maintenance
Integration Property Maintenance
Gift Card Support
Credit Card Support
addition to its robust hosted POS operations functionality, Simphony™
provides sales and cost reporting capabilities via the web-based,
mymicros.net
solution, and interfaces to third-party peripheral equipment and
including Property Management Systems, Liquor Dispensing Systems,
Stored Value
Cards, and Table Management Systems. With superior architecture,
scalability,
resiliency, integration, and flexible configuration deployment options,
Simphony™ is the complete enterprise solution to orchestrate your POS
technology needs.
Point-of-Sale System
9700 HMS is the most widely used point-of-sale solution in the leisure
entertainment marketplace. Built on years of industry experience, the
9700 HMS product suite is technology independent, running on MS SQL,
and Multiple Windows platforms. All 9700 HMS modules are web-delivered
enterprise enabled, making them easy to use while reducing total cost
ownership. 9700 HMS has proven installations ranging from small,
specialized
operations to large enterprise configurations spanning multiple
properties in
large geographic areas. Whether you operate one restaurant or hundreds,
HMS has the functionality to meet your needs.
&9700 Reservation and Table
Management - Enterprise Reservations
and Guest Experience Management using a single guest profile, updated
special requests, preferences and guest check details of each visit.
&9700 Suites Management - food
and beverage catering solution that
allows you to facilitate web ordering, pre-orders/standing-orders,
production
management and pantry delivery management.
&9700 Web Reporting, Auditing
and Analysis - designed to deliver
the information you need to run your business, right to your desktop.
design allows you to view high level information, such as net sales and
all the way down to individual check detail quickly and efficiently.
The MICROS Restaurant Enterprise Series (RES) is a unique series of
integrated applications that includes Point-of-Sale, Enterprise Office,
Restaurant Operations and Corporate Applications.& MICROS RES
build success through every level of your enterprise, from making sure
customer gets the right order on time to controlling prices, menus, and
on a chain-wide basis. And it is scalable so it can serve your needs
you’re a neighborhood restaurant or a worldwide chain. MICROS RES
includes the
following modules: POS, Enterprise Mgmt., Kitchen Display Systems,
Labor Mgmt.,
Product Mgmt., Financial Mgmt., Forecasting, Transaction Analyzer and
Point-of-Sale
o&&3700 QSR
Enterprise Office
Management
o&&Product
Management
o& Financial
Management
o&&Enterprise
Management
Prevention
Guest Experience
o&&& iCare
o&&&&Guest
Connection
o&&& Kiosk
&&&&& Restaurant
Operations
o&& Kitchen
Display Systems
Services Solution
Management Solution
o&& Digital
Signage and Menu Boards
o&&&Fingerprint
o&& Conversational
o&& Discount
Enhancements Hardware
o&&&WS4&LX
o&&&Mobile
o&& MICROS
mymicros.net is a content rich Internet portal
for the restaurant
industry that includes access to hosted applications for point-of-sale,
office, data warehousing, business intelligence and other business
applications
and content. mymicros.net creates the next-generation model of
restaurant
enterprise systems and extends the capability for existing MICROS
customers.
EIP - an elegant yet very
powerful data
warehouse that is easily mined with a simple web browser.
EMS - Automates all store data uploads to the point-of-sale
for on the fly changes to menu items, prices, discounts, taxes and
other POS-specific data.
iCare Loyalty
(http://www.micros.com/Products/RestaurantSolutions/EnterpriseSolutions/icare/)
- provides an easy way to setup and manage gift cards and point-based
loyalty programs with complete reporting through mymicros.net.
myinventory - easy-to-use and robust inventory application
for managing inventories at either a single property or multiple
mylabor – handles tedious human resource tasks in a simple,
easy-to-use, online user interface.
mytasks – leverages the natural workflow of tasks and aids
in the simplification of training.
XBR Loss Prevention - provides a way for operations to
monitor and report problematic point-of-sale entries as soon as data is
MICROS e7 Series Point of Sale (POS) system
combines the
reputation and reliability of MICROS hospitality technology with a
suitable for table service and quick service restaurants, delis,
shops, nightclub/bar establishments, and more. MICROS e7 combines an
all-in-one
MICROS Workstation 4 (WS4 LX) with a powerful embedded software
application based
on the Microsoft Windows& CE .NET operating system.
The MICROS e7 functionality which manages guest
checks, staff
productivity, menu offerings, and restaurant operations easily and
delivers the following benefits:
Labor Cost
* Prevents
* Increase
Efficiency&
* Improves
Flexibility
* Optimized
* Provides
Return on Investment
Mobile MICROS
From the outdoor deck
to the coziest corner booth, the downstairs lounge to the rooftop bar,
in-seat ordering at sporting events, Mobile MICROS handheld technology
you to service your customers wherever they are enjoying your
hospitality. Our technology
gives you and your staff the ultimate flexibility in providing
excellent,
immediate service that translates into increased operating
efficiencies,
greater profits, and an enhanced guest experience. MICROS continues to
way with innovative handheld technology. This solution has been created
specifically for the hospitality industry and is fully integrated with
MICROS 3700, MICROS 9700, and Simphony
point-of-service solutions. This sleek yet robust solution puts a
profit building power right into your hand.
latest in handheld hardware including Apple and Motorola
Boost Your
Profits at Every Turn
Today’s Best Technology
Built Tough
for Any Environment
Stay Close
to Your Customers
Staff More Efficient
Consumer Solutions
MICROS offers
unparalleled mobility to the hospitality industry with a breadth of
designed for the restaurant consumer. From online ordering for the
customer on the go, to mobile payment processing, MICROS
point-of-service
solutions provide you the extensibility you need to offer an
extraordinary
guest experience.
: orders placed from any online channel are sent to the
restaurant and processed just like an order entered at a POS
workstation.
an interactive restaurant menu and
marketing portal built for the Apple iPad and designed to enhance the
restaurant dining experience.
Mobile Payment – Tabbedout:
can open, view and pay their tab at
their own pace, and share their social experiences with friends via
Twitter and Foursquare, all within the application.
JTECH is the leading supplier of hospitality
communications systems, with solution including silent server paging,
paging and manager/staff paging.& JTECH systems enhance
profitability and
create efficiencies by streamlining business communications within the
restaurant, club, hotel or other hospitality environment.
ServAlert - Allows chefs to
page servers when orders are ready, o featuring
the new rechargeable ServerPass™ pager
GuestAlert - Manages customer
flow in full service and fast casual featuring the
popular "Glowster&" and GuestPass™ pagers.
HostAlert - Coordinates various
aspects of restaurant operations to featuring the
popular "Glowster&" and GuestPass™ pagers, plus the InstaCall™
Alphanumeric pagers for integrated server messaging.
ValetAlert - Allows guests to page the valet and have car
while paying the restaurant bill, or exiting/checking out of the hotel,
featuring StaffComm™ hand-held push
transmitters
Case for MICROS
Louvre Hotels Streamlines IT Operations with
MICROS Centralized Enterprise Solution
Hotels Enhances its Luxury Services with MICROS OPERA to Cover All of
Operations
At& the Atlantis, Paradise Island
Cashless =
Control with MICROS 9700 HMS
If The Solution Fits…and Greater Productivity to
Large Hotel Chain
Management and Central Hotel Solutions
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MICROS Recent News Releases
Western International Selects MICROS as its Preferred Hosted PMS
Solution Provider / May 2013
International Selects Cloud-based MICROS OPERA as Its Next-Generation
Property Management System for all North America Properties / April
Releases Next Generation Mobile Business Intelligence Tool - - MICROS
inMotion / April 2013
Enables Louvre Hotels Group to Connect Directly to Google / March
InterContinental
Hotels Group Selects Cloud-based MICROS Simphony for Next-Generation
Point-of-Service for its UK Properties / February 2013
Hotels & Resorts Implements MICROS OPERA 9 Front Desk Mobile on iPad
/ February 2013
Gaming Solutions Selects Cloud-based MICROS Simphony for Remington Park
/ February 2013
Ships 1,000,000 MICROS Point-of-Sale Terminals / January 2013
Systems, Inc. Announces CEO Succession P Peter Altabef to Become
Chief Executive O A.L. "Tom" Giannopoulos to Serve as Executive
Chairman / December 2012
OPERA and MICROS Simphony Support New Apple iPad Mini / November
Pestana Group Selects MICROS OPERA for its Brazilian Properties /
October 2012
eCommerce Announces the Launch of Strategic Hotels & Resorts,
Inc.'s Tablet Specific Websites / July 2012
Hotels & Resorts to Deploy MICROS OPERA Enterprise Solution at 27
P Hawaii-based hotel and resort group selects technology
partner with integrated solution for managing properties and condo
ownerships / June 2012
Continues to Prove Its Innovative Leadership with a Suite of
Cloud-based Products and Unparalleled M MICROS will demonstrate
the portfolio of offerings at HITEC, June 25 &#12 in Baltimore,
MD. / June 2012
Hotels and Resorts Pilots OPERA 9 MICROS's Next Generation Cloud
T Longtime customer implements OPERA 9 Room Reservation
Services module / June 2012
HOTEL COLLECTION Utilizes MICROS OPERA and MICROS POS at its Newly
Acquired Property, Doral& Golf Resort & S Luxury resort
operator expands partnership with hospitality technology provider for
word class solutions, operational consistency, and global support
network / June 2012
eCommerce Launches New Interactive Website for Global Hotel Alliance's
Loyalty Program, GHA Discovery / May 2012
Group plc Prepares for Further Expansion with MICROS; Scotland's
leading independent leisure operator selects market-leading MICROS
technologies for its growing portfolio of restaurants, bars, clubs,
cinemas and hotels / May 2012
Orient-Express
Implements MICROS OPERA Sales & Catering Module for Its Hotels
Worldwide / May 2012
Prestigious
Wynn Las Vegas and Encore Casino Resorts to Advance Technology
Portfolio with MICROS Simphony Enterprise Solution in the Cloud /
March 2012
Moran & Bewley's Hotel Group Invests in Technology Upgrade /
March 2012
Offers its Customers a Greater Level of Security When Processing Credit
C Enhanced security is now available for MICROS OPERA and MICROS
RES Customers with P2PE and Tokenization / February 2012
Property and Residences at Trump International Hotel & Tower&
Toronto Debut with MICROS OPERA and MICROS POS; MICROS expands
partnership with top-tier hotel brand, TRUMP HOTEL COLLECTION™, to
provide a superior guest experience across properties / February
Dolce Vita Resort Selects the MICROS OPERA Enterprise Solution to
Enhance its Guests’ Experience / December 2011
Hotels and Resorts Select MICROS OPERA End-to-End Private Cloud Solution
/ November 2011
at New York Times Square West Selects MICROS's myfidelio.net CRS for
Hotel Distribution with OPERA Property Management System / November
Macau™ in Tune with MICROS Simphony™ / October 2011
Resorts International Standardizes on MICROS OPERA Enterprise S
With recent implementations, MICROS OPERA now powers 7 of the 10
largest hotels in the United States. / October 2011
Long Awaited Deadwood Mountain Grand Opens with MICROS as its
Technology P Historic gold mining camp set in the Black Hills is
transformed into new luxury resort and selects MICROS to provide an
innovative and comprehensive technology solution / September 2011
Point Amusement Park Selects MICROS Simphony and MICROS OPERA; World
acclaimed amusement park selects MICROS’s fully integrated enterprise
solutions for point of sale and property management / September 2011
Orient-Express
Selects MICROS OPERA and MICROS POS for its Hotels Worldwide /
September 2011
International Hotelmanagement AG Select MICROS as its Preferred Vendor
/ September 2011
Selects MICROS Technology Exclusively for All of Its Luxury H All
MICROS technology will be hosted in the MICROS Data Center located in
Frankfurt, Germany / September 2011
eCommerce Services|TIG Global Expands Relationship with Delta H
New Strategic Partnership Poised to Enhance Booking Experience and Web
Visibility / August 2011
Greenbrier Selects MICROS myfidelio.net to Improve Room Booking Process
/ June 2011
Group of Hotels Selects MICROS OPERA Customer Information S The
Fullerton Hotel Singapore and The Fullerton Bay Hotel Singapore will
use OCIS for its guest recognition and reward program / June 2011
Creek Inns Pilots New MICROS OPERA 9 Channel Management M Midwest
hotel chain pilots the new user interface and "starter set" of channel
management features, which offer new technologies and a new
understanding to Revenue Managers / June 2011
Hotel Collection Brings Mobility to Its Guests with MICROS OPERA2Go;
Trump Soho and Trump International Hotel & Tower Chicago first to
pilot / June 2011
California’s
Largest Boutique Hotel Collection Selects MICROS OPERA For Central
Systems In Advance of Its National E Joie de Vivre Hospitality
adds to its OPERA Enterprise Solution / May 2011
Hotels by Marriott in Spain Selects MICROS OPERA Solution and MICROS
Simphony POS for Entire E Integrated solution will be centrally
hosted in the MICROS Frankfurt Datacenter / March 2011
Prestigious TRUMP HOTEL COLLECTION™ Selects MICROS OPERA; New members
of Preferred Hotel Group™ select MICROS to provide comprehensive hotel
property management system and enterprise software solution /
February 2011
Inn & Suites Selects OPERA Xpress and OPERA Business Intelligence
Suite / June 2009
Chateau Chamonix Selects MICROS Hosted Operetta and MICROS’s Web Suite
to Manage Its Hotel Operations / June 2009
Debuts Its Latest Point-of-Service Technologies at HITEC / June 2009
World at Sentosa - Singapore's Only Island Integrated Resort, Selects
MICROS OPERA Enterprise Solution for its Seamless Online Reservation
System / June 2009
Casino Debuts in Pittsburgh with MICROS’s 9700 Hospitality Management
Suite / May 2009
Siegel Group Nevada Selects MICROS OPERA Lite for Two Newly Acquired
Casinos / April 2009
Highlights the Benefits of Fully-Integrated Digital Menu Boards and
Table Management at FS/TEC 2009; Both features are available within the
current MICROS RES package at no additional software cost /
February 2009
Hotels Upgrade to OPERA v5.0 and Deploy MICROS OPERA Revenue Management
S World's First Truly Integrated Revenue Management System /
January 2009
Atlantic Hotel Implements MICROS OPERA; First Small Luxury Hotels of
the World property in Europe to install two-way interface to SLH’s
Central Reservation System / Decmeber 2008
Students at University of Nevada, Las Vegas Educated with the MICROS
OPERA Enterprise Solution / November 2008
MICROS Operetta is a True “Off-the-Shelf” PMS Solution for Hotels with
Standard Technology Needs / October 2008
WORLDHOTELS
Selects OPERA Property Management System as Preferred Technology for
Its Member Hotels / September 2008
Rock Hotels Selects MICROS OPERA Enterprise Solution for Central
Solutions / July 2008
Hotels and Resorts Selects MICROS OPERA Reservations System to Create a
Single Image Inventory Solution / July 2008
Grand at Foxwoods& Selects MICROS 9700 Enterprise POS Solution and
MICROS RES 4.0 POS Solution / June 2008
Vegas Sands Corp. Selects MICROS 9700 Hospitality Management System for
The Palazzo Resort-Hotel-Casino / March 2008
Hotels Selects MICROS 9700 HMS, OPERA, and myfidelio.net Solutions for
its Entire Hotel Chain / March 2008
Millennium
Hotels and Resorts Selects Centrally Hosted, Multi-Property MICROS
OPERA and MICROS 9700 HMS for All US-based Millennium Hotel Properties
/ February 2008
Accor Group Selects MICROS OPERA Enterprise Solution for Next
Generation Property Management Solution / January 2008
Hotels & Resorts Includes MICROS-Fidelio as Preferred IT Vendor for
PMS / January 2008
Upgrades to PCI Certified MICROS 9700 Hospitality Management Solution
/ January 2008
Barriere Hotels & Casinos Selects OPERA Multi-Property PMS Solution
/ December 2007
Resort & Casino Selects the MICROS OPERA Enterprise Solution /
November 2007
River Selects MICROS 9700 Hospitality Management Solution / October
Delivers Harmony to POS Technology with Simphony(TM); The Industry's
First True Enterprise POS Solution, Featuring Service Oriented
Architecture, Debuts at FS/TEC / October 2007
Wolf Resorts Selects the MICROS OPERA and MICROS 9700 HMS for
Enterprise Deployment / September 2007
Hotels Worldwide Expands on MICROS Technology S Carlson Hotels
Worldwide Expands on MICROS Technology Solutions with Centrally-Hosted
OPERA / June 2007
Central Reservations Goes Live Powered by Micros / June 2007
Group Signs for Opera Enterprise Solution / February 2007
Systems, Inc. Acquires the Hospitality and Retail Subsidiaries of
RedSky IT / January 2007
AmericanAirlines
Arena Consolidates to MICROS's Integrated 9700 Hospitality Management
Solution / December 2006
OPERA “In the Heart of the City” with Starhotels / November 2006
Macau Selects MICROS OPERA and MICROS 9700 / November 2006
de Vivre Hospitality Selects MICROS OPERA as Corporate Standard /
November 2006
Hotel Alliance Empowers Members With MICROS Technology / October
Corporate Headquarters and
Americas Regional Office:
&MICROS Systems, Inc.
7031 Columbia Gateway Drive
Columbia, MD
Phone: 866-287-4736
(8:00am to 5:00pm EST)
Regional Headquarters -
Europe/Africa/ Middle East:
Neuss, Germany
Phone: +(49) (
Fax: +(49) (2
Regional Headquarters - Asia Pacific:
Sydney, Australia
Phone: + (61) (2)
Fax: + (61) (2)
Regional Headquarters - Latin America:
&Buenos Aires, Argentina
Phone: +(54) (11)
Fax: +(54) (11)
Please contact
with your comments and suggestions.}